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Product Warranty

Totally Bamboo warrants its products free from defects in material or workmanship for one year from provable date of purchase within the United States. To register your Totally Bamboo product for warranty, please complete the Product Warranty Registration form at this link

If a manufacturing defect is found during the warranty period, Totally Bamboo will replace the product with the same model or, if that model is no longer available, a product of comparable value. 

This warranty does not cover damage from typical wear and tear. The warranty does not cover any damage that occurs due to improper use, misuse, abuse or neglect on the part of the owner. 

This warranty is available to consumers only. A consumer owns a Totally Bamboo product that was purchased from a Totally Bamboo authorized retailer for personal, family or household use. Except as otherwise required by state law, this warranty is not available to retailers or other commercial purchasers or owners. 

If a Totally Bamboo product exhibits any defects in material or workmanship during the warranty period, please contact Totally Bamboo Customer Support at the phone number below or contact us via email at


Totally Bamboo

120 W Grand Ave

Escondido, CA 92025

P: 760-471-6600