Frequently Asked Questions

• When will my order ship? Where will it ship from?

  Orders typically ship out 1 to 2 business days after they are placed. All orders ship from our Texas warehouse.

  You'll receive an email with tracking information once your order is on its way.

• Do I have to oil my acacia wood cutting board?

  It is not necessary to use oil, however, oiled cutting boards are more hygienic, less likely to crack and look great. Oil helps to keep mold from growing and reduces water absorption which can lead to warping or cracking. It keeps your boards hydrated and gives it a nice finish but isn’t needed.  

• Can I use my cutting board as a trivet?

  We do not recommend using your cutting board as a trivet.

• Why is there fuzz on the surface of my cutting board after washing for the first time?

  When a brand-new board is washed for the first few times, a slight raising of the grain may appear. This is normal and will dissipate after a few washings. 

  To expedite the removal, use a dishwashing scrubber pad while washing, scrub across the grain thoroughly and dry and re-oil.